FAQ

FAQ

What kinds of beads do you use for your jewelry?

We use all natural rough cut and polished stone beads as the inspiration for our jewelry.  Some of the stones commonly used are turquoise, onyx, jasper, agate, coral and shells, though we also employ the occasional wooden, crystal and glass beads for accents and spacers.

Since our stones are so unique (and often unpolished), our jewelry varies from piece to piece and we ask that customers keep this in mind when purchasing our products.  Though we try and match our materials for consistency and aesthetic appeal there may be variations in hue and texture among the stones.

What kinds of metals do you use for your jewelry?

Our jewelry hardware is composed of base metal (either brass, copper, pewter, tin, or nickel based alloy) with either an antique copper, antique brass, gunmetal or silver plating.  We often use matching spacer beads according to the hardware we choose.

GimStonz often opts to use pewter-based beads and hardware as this malleable alloy tends to maintain detail well over time.  It is also one of the oldest alloys in metalworking history, spanning back as far as 1500 B.C. Egypt!

Is your jewelry hypoallergenic? 

We understand that there are many people out there who have allergies to certain metals, one of the more common being nickel.  If you find a piece you like but the product description entails that the hardware is made with a problematic alloy, GimStonz will make every effort to accommodate you with a custom order!  This depends, of course, upon the availability of the necessary supplies and may involve extra fees.

Do you accept custom orders?

Yes!  We are happy to work with our customers to create original jewelry based on your input.  Should you have something in mind, please email us!  You may also find pieces in our Gallery that we are happy to recreate.

By which method does GimStonz ship their product?

GimStonz ships their products via the United States Post Office unless otherwise requested. 

Do you make international shipments?

Unfortunately, no.  At this time GimStonz is still a small operation and only handles domestic orders.

Do you charge taxes on your products and shipping?

We charge approximately 8.5% on all products sold in the State of Kansas, but we do NOT charge sales tax on our merchandise for any location outside Kansas.  We do not charge taxes on shipping.

What is GimStonz's refund policy?

GimStonz aims to please their customers, so if you are unhappy with your jewelry purchase we will accept returned merchandise in exchange for store credit within the first 30 days of the shipment date (the date your Shipment Confirmation email is sent to you).  Please refer to our Refund Policy for a complete breakdown of how we handle returned purchases.

Does GimStonz have a Privacy Policy or any other policies designed to protect my personal information?

Yes!  In our modern times, GimStonz realizes that one can never be too careful about the websites one visits.  Please refer to our Privacy Policy and Terms and Conditions for an explanation of our policies regarding the use of our website and, in turn, the protection your personal information.